VISITAX Article - 51 Octies Quintana Roo Mexico
VISITAX Article - 51 Octies Quintana Roo Mexico
VISITAX Article - 51 Octies Quintana Roo Mexico
VISITAX IS A MANDATORY TAX
for all foreign visitors traveling to Quintana Roo, Mexico
VISITAX applies to travel to destinations including Cancun, Cozumel, Playa del Carmen, Riviera Maya, Holbox, Isla Mujeres, Bacalar and Tulum.
Payment and Compliance Requirements
  • VISITAX is mandatory and must be paid prior to departure by all eligible international travelers.
  • VISITAX is not optional and is not included in airfare, travel packages or bundled travel products. It must be paid separately.
  • VISITAX is distinct from environmental and hotel-related taxes.
  • VISITAX must be paid online through a secure digital payment process. Cash payments are not accepted.
  • A valid QR code issued upon payment is the only accepted proof of compliance.
  • Travelers should retain their QR code and ensure it is accessible for verification when required.
  • Hotels, travel operators and other providers cannot override state law or obscure the requirement for travelers to pay VISITAX.
  • If you are in doubt, consult the Frequently Asked Questions on this site.
Travel Compliance
  • Uniformed agents conduct verification checks within airport terminals.
  • Travelers may be asked to confirm VISITAX compliance prior to departure.
Secure digital payment · QR code issued immediately by email and text message · 24 hour support
TRAVEL COMPLIANCE INFORMATION
Compliance Verification

Uniformed agents will conduct spot checks to confirm VISITAX compliance prior to departure.

Airline Disclosure

Airlines disclose VISITAX requirements within their travel-ready and pre-departure information systems. Travelers should review this information prior to travel.

Consumer Responsibility

Any complaint regarding non-notification of this tax must be directed to your travel provider or the relevant consumer protection authority in your country of residence.

FREQUENTLY ASKED QUESTIONS
Is VISITAX mandatory?

Yes. VISITAX is mandatory for eligible international travelers.

Who is required to pay VISITAX?

All foreign visitors traveling to Quintana Roo, including Cancun, Tulum, Playa del Carmen and Cozumel.

Can VISITAX be paid in cash?

No. VISITAX must be paid online. Cash payments are not accepted.

Is VISITAX included in airline tickets?

No. VISITAX is separate from airfare, travel packages and hotel charges.

What do I receive after payment?

A QR code issued immediately after payment. It is the only valid proof of compliance.

How do I verify my QR code?

Scan the QR code using a smartphone camera and confirm your travel details are correct.

What if my information is incorrect?

QR codes can be reissued if corrections are required.

What if I do not receive my QR code?

Check your spam or junk folders. If not found, it may be reissued.

Can a hotel or travel provider complete VISITAX?

No. Travelers are responsible for completing VISITAX independently.

When should VISITAX be paid?

VISITAX must be paid prior to departure.

How is compliance checked?

Verification checks may be conducted at airport terminals.

What support options are available?

Travelers may access assistance through live chat, WhatsApp and digital support tools.

A self-service portal is available for updates, corrections and QR code requests:

Open Self-Service Support Portal