VISITAX IS MANDATORY
Applicable to foreign visitors traveling to Quintana Roo, Mexico.
VISITAX applies to travel to Cancún, Cozumel, Playa del Carmen, Riviera Maya, Holbox, Isla Mujeres, Bacalar, Tulum, and other destinations within Quintana Roo.
Payment and Compliance Requirements
  • VISITAX is a mandatory tourism tax for eligible international travelers visiting Quintana Roo.
  • Payment must be completed separately and is not included in airfare, accommodation, vacation packages, or other bundled travel products.
  • A VISITAX QR code is issued upon successful payment and serves as proof of compliance.
  • Travelers should retain their QR code for verification if requested during their journey.
  • VISITAX is separate from hotel taxes and environmental fees.
Travel Compliance
  • Travelers may be asked to present their VISITAX QR code during verification procedures at the airport prior to departure.
Secure online payment • QR code issued instantly by email and text message • 24-hour support
Know Before You Go

VISITAX form

Check travel requirements, complete your VISITAX registration, receive your official QR code, and travel with confidence.
  1. Step 1
    Check Travel Requirements
    Verify passport, visa, health and VISITAX requirements before travelling.
  2. Step 2
    Complete VISITAX Registration
    Application details can be carried forward to help complete your registration faster.
  3. Step 3
    Receive Official QR Code
    Your VISITAX proof of payment is delivered directly to your email.
  4. Step 4
    Travel Ready
    Keep your QR code available during your journey if requested.
TRAVEL COMPLIANCE INFORMATION
Compliance Verification

Uniformed agents will conduct spot checks to confirm VISITAX compliance prior to departure.

Airline Disclosure

Airlines disclose VISITAX requirements within their travel-ready and pre-departure information systems. Travelers should review this information prior to travel.

Consumer Responsibility

Any complaint regarding non-notification of this tax must be directed to your travel provider or the relevant consumer protection authority in your country of residence.

VISITAX Article - 51 Octies Quintana Roo Mexico
VISITAX Article - 51 Octies Quintana Roo Mexico
VISITAX Article - 51 Octies Quintana Roo Mexico
FREQUENTLY ASKED QUESTIONS
Is VISITAX mandatory?

Yes. VISITAX is mandatory for eligible international travelers.

Who is required to pay VISITAX?

All foreign visitors traveling to Quintana Roo, including Cancun, Tulum, Playa del Carmen and Cozumel.

Can VISITAX be paid in cash?

No. VISITAX must be paid online. Cash payments are not accepted.

Is VISITAX included in airline tickets?

No. VISITAX is separate from airfare, travel packages and hotel charges.

What do I receive after payment?

A QR code issued immediately after payment. It is the only valid proof of compliance.

How do I verify my QR code?

Scan the QR code using a smartphone camera and confirm your travel details are correct.

What if my information is incorrect?

QR codes can be reissued if corrections are required.

What if I do not receive my QR code?

Check your spam or junk folders. If not found, it may be reissued.

Can a hotel or travel provider complete VISITAX?

No. Travelers are responsible for completing VISITAX independently.

When should VISITAX be paid?

VISITAX must be paid prior to departure.

How is compliance checked?

Verification checks may be conducted at airport terminals.

What support options are available?

Travelers may access assistance through live chat, WhatsApp and digital support tools.

A self-service portal is available for updates, corrections and QR code requests:

Open Self-Service Support Portal